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FAQs
Frequently asked questions
Shipping & Delivery
Warranty
Yes, we provide FREE shipping within the Peninsular.
For East Malaysia, please do contact us for special arrangements.
We promise to deliver at soonest!
Klang Valley & Perak State
Deliver within 5 - 7 working days*.
Scheduled deliveries are available subject to availability of slots.
Rest of West Malaysia
Deliver within 7 - 10 working days*.
Note:
- Working days* exclude weekends and public holidays.
- Not eligible for pre-order products.
Klang Valley & Perak State
1) If your order is handled by Capella's Team,
- There will be no tracking link provided. Rest assured, your order will arrives safely!
- For scheduled delivery, we will work our best to fulfill your chosen time slot.
2) If your order is handled by third party logistic,
- You'll receive your tracking details via Whatsapp / from our fellow business partners.
Rest of West Malaysia
Your order will be handled by third party logistic,
- You'll receive your tracking details via Whatsapp / from our fellow business partners.
Note: If you need help in regards to your order delivery status, you may reach us via Whatsapp (60)11 2121 8688.
We currently only deliver between Monday to Friday (except Public Holidays).
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